Digital Government podcast

• Competence Centre Boosts Public Service Development in Ukraine

  While governments worldwide keep evolving and adapting to new ways of rolling out public services, Ukraine – even faced with a full-scale military aggression – offers a compelling example of how savvy transformation processes can bring services closer to people. Here is where the Digital Competence Centre (DCC)/ Центр цифрових компетенцій steps in, as a hub for the development, standardisation, and optimisation of Ukraine’s public digital services. Two guests join us in this episode to illustrate how it all comes together. Iryna Zabolotna, Head of the Department for the Implementation of Electronic Services at the Ministry of Digital Transformation of Ukraine, and Mykhailo Kornieiev, Senior Expert on Information Technology at the e-Governance Academy (eGA).  Methodology, challenges, and impact of digital service development in Ukraine – get a hold of the progress made, and the valuable lessons that may help governments worldwide improve their service delivery. 

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• Interoperability as a Digital Twin of People’s Mobility in the Caribbean

  There’s motion in the Caribbean region. The area is known for its constant movement of people, businesses, and services across national borders. Whether for work, trade, or social reasons, citizens routinely engage in cross-border exchanges. Interoperability, as a consequence, becomes a prerequisite and enabler of these (and further) exchanges.  Rodney Taylor, Secretary-General of the Caribbean Telecommunications Union (CTU), and Heiko Vainsalu, Senior Expert at the e-Governance Academy, join us in this podcast episode to explore how facilitating such exchange extends beyond matters of technology. Rather, it is a natural step to translate existing patterns of movement and collaboration into the digital space. 

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• Digital Skills Build Stronger, Supportive Communities

  Once past the first point of emergency, integration into a new society is not limited to finding – as basic as the need is – only a safe place to live. It’s also about access to services, employment, and a sense of community, too. For many Ukrainians who relocated to Estonia following the full-scale war launched by Russia, digital skills can be the key to more easily addressing the needs of this new reality.  The DEUCE project, led by the e-Governance Academy and funded by the U.S. Department of State, has done great in supporting this transition by empowering Ukrainian refugees with digital skills, strengthening their self-sufficiency, and training community resilience. At the heart of the initiative are “digital envoys” – volunteers, trained to help fellow community members better engage with Estonia’s digital society. Through targeted mini-projects, including tools to prevent scams, improve access to local services, and enhance job market readiness, we explore what digital inclusion encompasses with Dmytro Khutkyy, Expert in Governance & Engagement at e-Governance Academy, and DEUCE digital envoy Olena Denysenko, also Analyst in Political Studies at Tartu University. 

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• From Digital Transformation to Economic Value

  Digital transformation has long by now been a cornerstone of modern governance, reshaping how societies function and how services are delivered. How often, though, does the conversation evolve beyond efficiency gains and automation? In this special episode, Kristina Mänd, Programme Director of the e-Governance Conference 2025, joins us to explore:🔹 How digital investments can contribute to long-term economic development🔹 Why governments must shift their focus from efficiency to impact🔹 The role of public-private partnerships in building sustainable digital solutions🔹 How to measure the true success of digital transformationUnder the theme “From Bytes to Benefits: Raising Prosperity Through Digital Transformation”, e-Governance Conference 2025 (May 28–29) challenges policymakers and digital leaders to think bigger, ensuring that technology creates real value for citizens, businesses, and governments alike.Tune in now for an exclusive preview of the big conversations shaping the future of digital governance! And after listening, be sure to join us for dynamic discussions, and hands-on workshops at the e-Governance Conference!Explore at egovconference.ee

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• How to motivate IT talent in the public sector

  It is no mystery that the search for IT professionals to join the public sector’s ranks has come to be a full-fledged quest. Yet, next to being a challenge to address, it opens up opportunities for organisational growth, and also – perhaps – a few ways to rethink work. On the table, there should be a real understanding of people’s wishes and expectations from work. Next to that, public administrations should considerately present potential prospects of all value that comes from working in the public sector. Which means, for the community at large. In this podcast episode, Kadi Kanarbik, Senior Expert at e-Governance Academy outlines what makes recruiting and retaining IT talent effective, and the value propositions that the public administration should never forget to highlight.  

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